Support

How can we help?

Frequently asked questions

Where is my data stored?

On your device. Rituway has no server, so your data never leaves the phone. Back it up with a regular iPhone backup or the JSON export in the app settings.

Reminders don’t arrive

Check that notifications are allowed: iOS Settings → Rituway → Notifications. Reminders also stay silent during quiet hours — the window is configured in the app profile.

Missed a day — is the streak gone?

You can backdate a check-in from the habit’s calendar. And once every 7 days you can freeze a day in advance — the streak survives.

How do I move data to a new phone?

Use the standard iPhone transfer or restore from a backup — Rituway’s data moves together with the app.

Didn’t find your answer?

Write to us: zikraapp.support@gmail.com. We reply within 1–2 days. Attach a screenshot — it speeds things up.